Insights and Lessons for Operators An Ovum Report |
Cellebrite is modernizing the repair landscape for the increasingly sophisticated mobile devices introduced on a near daily basis. Diagnostic tools that work across all devices, operating systems, and points of customer interaction help operators and after-market service providers deliver the effective, consistent, omni-channel experiences their customers demand no matter where or when they encounter problems. Employing an effective mobile diagnostics solution that detects and corrects problems quickly and accurately preserves customer relationships and reduces labor expense and effort. |
Ovum’s study, Solving Common Smartphone Woes – Insights and Lessons for Operators, analyses primary research from consumer surveys and interviews with executives at operators worldwide to identify emerging smartphone problems and quantify the impact they have on customer satisfaction, retention and operator profitability. |
Fill in the form to see Ovum’s advice on how to handle a growing list of concerns that include:
|
Interested in how Cellebrite helps operators address the issues identified in this study? Click here to speak to a qualified representative to find out what Cellebrite Diagnostics can do for you and your customers. |
![]() |
![]() |
![]() |